Crises can happen to any organization at any time, and in a world where anyone with a smartphone can become a “journalist,” it’s important for you to control the narrative. What happens next?
Dallas Fort Worth International Airport social media manager John Valadez’s first step is always to consult the established and practiced crisis plan. Learn how you can prepare for any crisis, and why organizations like the Airport have a social-first crisis program.
- Wednesday, February 14, 2018
11:30 AM – 1:00 PM